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BANKING
All your transactions are digitally encrypted using cutting edge Secure Socket Layer (SSL) technology, providing the highest level of security. You can find out more about all of our Banking methods, and which options best suit you, below

Deposits:


It is very straightforward to fund your casino account. If you have any issues during the process or questions regarding payments, please feel free to reach us out on live chat anytime.

Deposit MethodsMin AmountMax AmountFunding
Bank Wire$25UnlimitedMay depend on your bank
Visa$25$1,000Immediate funding
Mastecard$25$1,000Immediate funding
Neteller$25$1,000Immediate funding/ EU players
Skrill (Moneybookers)$25$1,000Immediate funding/ EU players
Paysafecard$25$1,000Immediate funding/ EU players


We accept Visa and Master cards as the first priority method. Though such payment options as Paysafe cards, Skrill and Neteller are also available depending on the player’s location (shall be checked on the player’s side in the cashier about the available depositing options). All processing transactions might be subject to pass-through fees.

Having placed the first deposit, the Player is subjected to undergo a verification process over the phone to confirm details on the account by Customer Support Department. If such is not performed, the Casino reserves the right to block deposits, void promotions, winnings and cancel withdrawals in the future events.

The player can set a deposit limit on Account at any time by addressing to his/her personal Account manager. This limit cannot be increased without giving us 24 (twenty four) hours’ notice of such wish to increase deposit limit. Only after 24 (twenty four) hours since such request received on our side, such increase will apply accordingly.


WITHDRAWALS:


It is also very easy to withdraw your winning.

All withdrawal requests must first be reviewed and approved by the casino before being sent for payment. Please note that the verification process takes up to 4 business days (Monday through Friday).

You will have to make the request in your casino account; you should visit the cashier and select “withdrawal”. You may request for the withdrawal once the documents are fully verified and approved by the finance department.

When you request a withdrawal, please note that you will not be eligible to receive bonuses while your withdrawal is pending or being processed. You are free to reverse your withdrawal at any time, and become eligible to receive bonuses once again.

It might take up to 7-10 business days to process your withdrawal request (Monday through Friday).

For your security and to safeguard your funds, you may be requested to provide identifying documents when making a deposit or withdrawal – more details stated in p. 5.1.2 of the General Terms and conditions. Please make sure all the details are correct and scanned before sending it to [email protected]

You may call us on +1 855 721 7219. Any unintentional mistake or omission might delay the payment process.



pdf Faxback Form - pdf version

Credit Card Authorization Form - Authorization Form



Please note your withdrawals will stay in your playable account until we have done all the relevant security checks. This may slow the process slightly, but it is in the end for your own benefit.
When you request to withdraw funds from the casino you will receive the option to provide us with your preferred payment method. It is highly advised to consult with the Finance department or your personal Account manager about the withdrawal method in each particular case.
We will do our utmost to ensure withdrawal transactions go via this preferred method of payment. However, we reserve the right to modify this, in some instances, to a more viable option.
Min withdrawal amount starts from $150; max withdrawal amount might vary depending on the method selected. For details see the table below:


Withdrawal Methods Min Amount Max Amount per week Fees Payout Request Funding
Credit Card $150 $2000 $50 1 p/week Payments processed within 7-10 business days, (Monday through Friday).
Credit Card $150 $2000 $50 1 p/week Payments processed within 7-10 business days, (Monday through Friday).
Bank Wire $150 $2000 $50 1 p/week Payments processed within 7-10 business days, (Monday through Friday).
Neteller $150 $2000 $30 1 p/week Payments processed within 7-10 business days, (Monday through Friday).
Skrill (Moneybookers) $150 $2000 $30 1 p/week Payments processed within 7-10 business days, (Monday through Friday).


All withdrawals might incur a processing fee of up to $50 per each withdrawal transaction;
Due to 3rd party processing limitations or policies, the withdrawal amount paid or processed to players on a weekly or monthly basis may vary (please check the table in 5.1.7 in General Terms and Conditions for more details).
Casino reserves the right to send the winnings in installments depending on the player class.
Withdrawing money for the first time?

For first timers the whole process may take up 2 weeks, once we have received the faxback form and we have confirmed it to you by email.


How can I do a reverse on my withdrawal?

You will have the choice of making a reverse on your withdrawals. You should go to your account on the casino, go to “cashier” and select “Reverse Withdrawals”, enter the amount you wish to reverse and confirm the whole transaction. Our online chat is always at hand to help you during the procedure.


Limits on your Withdrawal

We will reserve the right to restrict the withdrawals to a certain amount for any account at any given time.
Depending on the level the player reached and the activity shown within the casino the withdrawals will be limited from $150 up to $2,000 per week. Please get in touch with your personal Account manager to confirm which amount you are allowed.


Do I have to withdraw my money before I log out of the casino?

No, it is not necessary for you to withdraw your funds at the end of every session. Our secure casino server will save your balance automatically when you log off the Casino, so that it will be available when you next log on to play.


Why must I submit documents in order to make a withdrawal?

For your security and to safeguard your funds, you may be requested to provide identifying documents when making a withdrawal. While this will not be required for every withdrawal you make, it is a standard procedure required by international banking regulations and casino license.


24/7 USA Toll Free: +1 855 721 72 19